Return & Refund Policy

2-Day Return Policy for Damaged Items with Unboxing Video

We understand that sometimes issues may arise with your purchase, and we want to ensure your satisfaction. Therefore, we offer a 3-day return policy specifically for damaged items, subject to certain conditions.

Eligibility Criteria for Returns:

To be eligible for a return, your item must meet the following criteria:

1. Damage: The item must be damaged upon arrival.
2. Unboxing Video: You must have an unboxing video of the item clearly showing the damage. This video will be required as proof.
3. Timeframe: You must request a return within 3 days after receiving your item.
What is xaycra Return Policy?
Our "100% Customer Satisfaction Program" allows for easy returns and refunds for:
- RETURN NOT ACCEPT IN All CASE ONLY:- "Damaged/Defective/Broken"- ITEMS ONLY 
:- Products that you received in the "Damaged/Defective/Broken" condition.
-:  How to Return the Product ? :-
* If Customer wants to Return Respected Product, " Customer has to Handle Return courier process by Customer him/her Self  through ANY LOCAL COURIER COMPANY"
( Send Return Parcel to us on our Address by Customer him/her self )  & Return Courier Charges will be payable by the Customer. ( Shipping Courier Charge Will Not Refunded.)
 Keep in mind that you must send the slip and product bag of the product with the return parcel, if you do not send the slip and product bag, we will not be able to help you.
ध्यान दें:- ध्यान रखे की रिटर्न पार्सल के साथ प्रोडक्ट की स्लिप और उत्पाद बैग जरुर भेजे,अगर आप स्लिप और उत्पाद बैग नहीं भेजते है, तो हम आपकी कोई भी सहायता नहीं कर सकेंगे.
[ Note:-Products purchased during on Sale will be not eligible for returns or refunds. ]
 [ ध्यान दे:-सेल के दौरान खरीदे गए उत्पाद रिटर्न या रिफंड के लिए पात्र नहीं होंगे। ]
 If Any Query You can Call or Whatsapp on xaycra Customer Care.
(Available During 10 AM To 6 PM) 
-:  REFUND Policy :-
* When we received Customer Return Product , We will transfer Product Amount within 3-4 Business Days to Customer`s Bank Account through NEFT Share your Bank Account Num. & IFSC code On whatsapp
(Share your Bank Account Num. & IFSC code on our Whatsapp +91 8780144188)
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